Keep CRM subscription records updated from payment events

Operations coordinators miss trial subscribers when payments aren't logged, risking lost conversions. This updates CRM subscription records from payment events so customer success can act on trials.

Overview

When subscription payments aren't reflected in the CRM, trial opportunities slip through the cracks. This flow creates or updates subscription records from payment events so customer success always sees trial status and can follow up before opportunities are lost.

Notable Features

Create or update CRM records
Flag trial versus paid subscriptions
Notify customer success on updates