Keep COO dashboards updated with satisfaction form entries

COOs lose satisfaction submissions buried in forms, causing reporting gaps and missed site-visit follow-ups. Ensuring monthly reports are complete and follow-ups start promptly.

Overview

Missed satisfaction forms create blind spots in operations reporting and delay site-visit follow-up. This workflow turns every form into a timestamped record and flags issues for ops leaders, ensuring monthly reports are complete and follow-ups start promptly.

Notable Features

Record timestamped submissions in database
Flag low scores for follow-up
Send daily summary to operations leaders