Keep CONNECT guests contacted after arrival for business owners

Business owners miss eligible inhouse guests when courtesy check-ins fail, risking poor reviews and lost recovery opportunities. Scheduled CONNECT check-ins trigger prompt outreach so staff follow up.

Overview

Missed courtesy check-ins put guest satisfaction and recovery at risk for hospitality operators. This workflow schedules CONNECT post-arrival messages and delivers personalized outreach to guest phones or inboxes so experience teams follow up consistently and avoid missed contact.

Notable Features

Schedule post-arrival check-ins for guests
Filter eligible CONNECT subscribers only
Send personalized guest messages