IT sales ops: update product issue records from reactions

Sales ops lose visibility when channel reactions don't update issue trackers, causing status drift and slowed fixes. Map emojis to status and assign solvers so product and engineering start triage.

Overview

Status drift in product issue trackers creates release risk for IT organizations. Turn simple channel reactions into concrete status updates and assignee assignments to enable faster handoffs between product and engineering. Teams report fewer manual updates and clearer triage, removing follow-up delays.

Notable Features

Map reaction emojis to status
Assign solver based on reactor
Update issue tracker and notify