IT: Keep guest e-tickets flowing after booking updates

IT admins see booking sheets leave guests without e-tickets, risking missed boarding. This flow emails finalized e-tickets to guests and operations staff so fulfillment proceeds without manual steps.

IT: Keep guest e-tickets flowing after booking updates

Overview

Missed or late e-tickets cause boarding problems and reactive work for ops and IT. This workflow ensures finalized e-tickets land with guests and operations staff after any booking change, eliminating manual handoffs and creating an audit-ready trail that reduces fulfillment errors.

Notable Features

  • Email finalized e-tickets to guests
  • Notify operations staff and managers
  • Attach booking details and QR code

IT: Keep guest e-tickets flowing after booking updates