IT: keep branches and trainers updated when admin provides codes

IT admins miss 'Admin Provided' rows in spreadsheets, leaving branches and trainers unaware and delaying client access. Send alerts to branch channels and the requesting trainer when a row is marked, ensuring confirmations reach trainers.

IT: keep branches and trainers updated when admin provides codes

Overview

Missed code confirmations cause delays to client access and create unnecessary manual follow-up. This workflow routes every 'Admin Provided' mark to the right branch channel and the requesting trainer, eliminating manual chasing so confirmations reliably reach trainers and access updates happen predictably.

Notable Features

  • Filter for Admin Provided rows
  • Send confirmations to branch channels
  • Direct message requesting trainer

IT: keep branches and trainers updated when admin provides codes