IT: deliver state certificates and notify staff promptly

IT admins processing pre-marital course submissions watch state-specific certificate tasks pile up, causing staff delays and incomplete records. So staff deliver certificates and maintain records.

Overview

Missed or delayed certificates create admin backlogs and incomplete completion records. This IT workflow turns each form submission into a state-specific PDF and notifies participants and admins, eliminating manual handoffs and ensuring accurate completion records.

Notable Features

Generate state-specific PDF certificates
Email participant and admin notifications
Attach certificate to internal records