IT: Deliver locker numbers, codes, and pickup details

IT admins see order forms leave customers without locker credentials, causing missed pickups and extra support tickets. Ensuring customers receive locker details, preventing manual follow-ups.

Overview

Missed locker pickups drive support headaches and lost customer trust for operations. This workflow delivers locker numbers, access codes, and pickup locations right after order submission, eliminating manual handoffs and ensuring zero missed follow-ups. IT keeps a searchable log for troubleshooting and compliance.

Notable Features

Deliver locker credentials by email
Attach pickup location and map
Create order record in ops inbox