Invite configured user group to new incident channel
Invite configured user group to new incident channel
Your incident records leave responders out of the channel, slowing triage and forcing manual coordination. Add the configured ops group to the incident channel so on-call teams see it within minutes.
Overview
When new incident records appear, responders are often not automatically added to the discussion channel, slowing triage and escalating coordination overhead. This flow adds the configured user group to the incident channel and updates the incident record so your on-call team gains visibility and can begin triage within minutes.