Investment ops: forward critical alerts to on-call SMS

Head of operations misses critical alerts buried in Slack, risking portfolio downtime and compliance gaps. Route those messages to on-call staff via SMS so incidents get triaged before escalation.

Overview

Missed channel alerts put portfolio operations and compliance at risk—every delayed triage can cascade into bigger incidents. This workflow routes high-severity channel messages to on-call staff by SMS and enforces escalation and logging, driving faster triage and eliminating missed follow-ups.

Notable Features

Forward critical alerts by SMS
Filter messages by severity keywords
Escalate if no acknowledgement