Hospitality marketers capture guest companions into CRM after checkout
Hospitality marketers capture guest companions into CRM after checkout
Marketing coordinators lose companion emails at checkout, excluding post-stay prospects from segmented guest lists. It captures companion contacts into CRM so marketing can target post-stay audiences.
Overview
Hospitality marketing misses repeat opportunities when companion contacts aren't captured at checkout. This workflow ensures companion details flow into your marketing CRM and lists, preserving post-stay audiences so marketing can run targeted campaigns; teams report cleaner guest lists and fewer missing contacts.
Notable Features
- Capture companion emails at checkout
- Filter out OTA placeholder addresses
- Add companions to CRM lists