Help engineers spot reporting triage issues with labels

Engineers triaging reports miss reporting incidents when triage items have no label. Labels ensure on-call engineers and triage coordinators can filter and prioritize incidents without manual review.

Overview

Unlabeled triage issues are often missed during rotations, risking delayed incident response and reduced reliability. Applying a Reporting on-call label routes incidents to the right engineers and triage coordinators, eliminating manual labeling and surfacing priority incidents for faster handling.

Notable Features

Add Reporting on-call label on change
Ignore issues created by system
Allow label-based triage filtering