Healthcare IT: Send resupply SMS from patient intake forms

Care teams miss resupply forms, causing patients to delay orders and risk supply gaps. That ensures care teams prompt ordering so patients place orders without manual outreach.

Overview

Missed resupply requests put patients at risk of running out of essential supplies and increase manual outreach for care teams. This workflow triggers SMS prompts from intake forms so care teams can prompt ordering and patients complete orders without staff intervention. Care teams report faster response times and fewer manual outreach tasks.

Notable Features

Send SMS prompts on submission
Attach order link to messages
Record responses in patient record