Head of digital marketing: route canceled contacts round-robin
Head of digital marketing: route canceled contacts round-robin
Head of digital marketing loses showroom revenue when canceled-appointment contacts sit unassigned. Round-robin assigns each contact to showroom staff, ensuring ownership and prompt follow-ups.
Overview
Missed showroom follow-ups cost high-value sales for luxury jewelry brands. This round-robin workflow routes canceled-appointment contacts to showroom staff, eliminating unassigned inquiries and creating clear ownership so follow-ups happen reliably.
Notable Features
- Assign canceled contacts round-robin
- Update contact owner in CRM
- Notify showroom staff on assignment