Grant course access on completed digital orders same day
Grant course access on completed digital orders same day
Your completed digital orders sometimes fail to grant course access, leaving customers unable to start their training. Grant access and notify buyers so they can begin courses the same day.
Overview
When completed orders don't automatically create course access, support tickets and refund requests increase and coordinators spend time provisioning accounts. This flow enrolls buyers into their purchased course and sends the access email within minutes, enabling same-day course starts and reducing manual handoffs.