Grant course access from purchase webhook to buyer account
Grant course access from purchase webhook to buyer account
Your new purchases stall when access isn't granted, generating support tickets and manual work for IT and program coordinators. Grant access automatically so learners start courses the same day.
Overview
When purchased access isn’t applied automatically, program coordinators and IT spend hours on manual fixes and customers open support tickets. This flow grants the purchased offer to the buyer and alerts your support channel on failures, enabling same-day access and fewer escalations.