Forward quality control messages to the service writer channel

Your quality-control messages about repair orders get buried in ops chat, delaying fixes and tech assignments. They are forwarded to the service writer channel so issues are triaged the same day.

Overview

When quality-control notes sit in a busy ops channel, project leads waste time chasing context and fixes slip. This workflow forwards matching QC messages to the service writer channel so issues are triaged the same day and technician assignments happen faster.