Forward incoming SMS rows to on-call field staff
Forward incoming SMS rows to on-call field staff
Incoming texts accumulate in your sheet unread, delaying technician triage and patient equipment support. It forwards each text to the on-call phone so issues are acted on same day.
Overview
Stop letting incoming patient or provider texts sit idle in a spreadsheet. This forwards each new response directly to the on-call technician's phone so triage and equipment support happen the same day.