Forward incoming client threads to owner inbox for review
Forward incoming client threads to owner inbox for review
Your inbound client email threads sit in a solo inbox, delaying replies and losing context for project work. Forwarding to an owner inbox ensures timely triage and same-day responses.
Overview
If client messages sit in a single inbox you miss momentum; this routes external threads to an owner so urgent requests surface immediately. That change lets you triage and reply same day, preserving client trust and delivery timelines.