Forward inbound texts to team phone for triage

Inbound SMS in your texting inbox goes untriaged and urgent requests are missed. Forward those texts to a team phone so coordinators can triage and reply within minutes.

Overview

When your main texting inbox goes unchecked, urgent client requests slip through and staff scramble. Route inbound texts to a monitored phone so coordinators see messages and can respond within minutes, reducing missed requests and accelerating resolution.