Forward direct mentions to a triage channel quickly

Your mentions hide urgent context in DMs and slow triage for responders. This surfaces mention details to a triage channel so your responders can act fast, same day.

Forward direct mentions to a triage channel quickly

Overview

When important mentions get buried in private threads, responders lose time chasing context and incidents can escalate. Route those mentions into a central triage channel so responders see context and a link back, enabling action within minutes.

Forward direct mentions to a triage channel quickly