For ops coordinators: clear dates when status changes

Operations coordinators find scheduling dates left on tickets when work begins, causing stale schedules and manual reconciliation. It clears the scheduling date and updates status so ops avoid errors.

For ops coordinators: clear dates when status changes

Overview

Operations coordinators waste time reconciling tickets when work starts but dates remain populated. This workflow enforces correct status and clears stale scheduling dates at the moment work begins, eliminating manual fixes and protecting operational schedules.

Notable Features

  • Clear scheduling date on start
  • Set status to working on it
  • Prevent stale scheduling dates

For ops coordinators: clear dates when status changes