For IT: Ensure applicants get SMS course instructions

IT staff lose course applicants when form sign-ups get no contact, causing missed enrollments. Instant SMS delivers clear next steps so applicants complete enrollment steps.

Overview

Uncontacted applicants create enrollment friction and extra manual work for operations, risking missed start dates and frustrated applicants. This SMS-first workflow ensures every applicant receives clear next steps immediately, eliminating manual outreach and producing observable outcomes like zero missed follow-ups and smoother enrollment handoffs.

Notable Features

Send SMS on form submission
Include personalized next-step instructions
Notify operations staff of responses