For hospitality ops: ensure guests get check-in instructions
For hospitality ops: ensure guests get check-in instructions
Operations coordinators miss guest messages, causing late check-ins. Automated reminders deliver instructions 7, 2 and 1 days before travel, so guests arrive informed and ops handle turnover.
Overview
Missed pre-arrival messages lead to late check-ins and frustrated guests. This workflow ensures reminders go out at key touchpoints so guests arrive informed, ops get real-time visibility, and staff spend less time chasing confirmations.
Notable Features
- Deliver check-in instructions automatically
- Send departure reminders one day prior
- Keep ops dashboard updated with statuses