For engineers: post weekday on-call owner to channel
For engineers: post weekday on-call owner to channel
Engineers start each weekday unsure who's on call, causing delayed incident ownership and noisy handoffs. A weekday 9am post names the on-call engineer so incidents are claimed quickly.
Overview
Unclear on-call ownership slows incident response and creates handoff noise between support and engineering. This workflow publishes the day’s on-call engineer every weekday morning, eliminating confusion and ensuring incidents are owned promptly. Teams report clearer ownership and fewer escalations when on-call is announced reliably.
Notable Features
- Post on-call owner to channel
- Lookup current on-call from rota
- Notify support and engineering channels