For engineers: create ops tickets from new orders

Platform engineers miss order details, causing deployment delays. This creates a support ticket with order and due-date details so deployments start with full specs and manual handoffs stop.

Overview

Order handoffs often leave engineers chasing context, delaying deployments and risking missed commitments. This flow converts every new order into a populated support ticket with order items and due dates so deployments start with full specs and manual handoffs stop. Engineering teams report fewer manual follow-ups and clearer ownership.

Notable Features

Create tickets with complete order details
Attach due dates to tickets
Notify deployments and ops channels