For dispatch coordinators: stop crews going to canceled appointments
For dispatch coordinators: stop crews going to canceled appointments
Dispatch coordinators miss cancellations when the scheduler doesn't update dispatch, causing crews to travel unnecessarily. This flow updates dispatch status so crews aren't sent to canceled jobs.
Overview
Dispatch coordinators risk sending crews to canceled jobs, creating unnecessary travel and lost availability. This workflow keeps your dispatch system current so crews aren't dispatched to canceled appointments and schedules remain accurate. That reduces manual handoffs and protects operational capacity.
Notable Features
- Update dispatch appointment status
- Notify dispatch coordinators of cancellations
- Add cancellation note to job record