For chiefs of staff: prevent missed parental consent

Chiefs of staff see membership status change to 'VPC Request Missing Student', causing student access to stall and consent to go uncollected. Parents and support get notified so child accounts complete.

Overview

Missing parental consent stalls student access and generates manual follow-ups that pull support away from higher-value work. This workflow routes consent requests to parents and notifies support so child accounts are completed and activations proceed, removing manual chasing. Customers report faster handoffs and zero missed follow-ups.

Notable Features

Send consent requests to parents
Alert support agents on status changes
Log activity on membership records