For business owners: notify customers on shipment dispatch updates

Business owners risk customer churn when fulfillment sheet rows add orders without shipment notices. This ensures operations staff avoid manual messaging and customers receive prompt delivery notice.

Overview

Missed shipment notices erode customer trust and create manual work for operations. This flow turns each new fulfillment row into a customer-facing shipment notice, eliminating manual outreach and giving operations clear visibility into delivered and failed messages. Operations teams report fewer manual messages and more consistent customer delivery updates.

Notable Features

Text customers from new rows
Create order-linked notification logs
Send retries on failed messages