For business owners: keep production job statuses accurate

Business owners see Accounts Production cards stuck in 'Awaiting queries', causing paused counters to stay stale. Records update and query fields clear so operations coordinators resume jobs faster.

Overview

Paused jobs with stale paused-duration counters create hidden delays and risk missed restarts for operations. This workflow keeps job records current and clears query fields so operations coordinators have accurate paused totals and can resume work faster. Customers report fewer manual corrections and smoother restarts.

Notable Features

Update paused-duration counters in records
Clear query fields on resume
Notify operations coordinators when cleared