For business owners: keep channel conversations in analytics
For business owners: keep channel conversations in analytics
Business owners lose channel conversations, creating analytics gaps and missed trends. Hourly capture pushes channel conversations into your analytics dataset so you can spot trends and act faster.
Overview
Missed channel conversations create blind spots in operations reporting and delay corrective actions. This workflow captures every channel conversation into your analytics dataset on a scheduled cadence, eliminating gaps so dashboards reflect true customer signals and managers can act faster.
Notable Features
- Record channel conversations to dataset
- Filter by channel and timeframe
- Create deduplicated analytics rows