Flag tagged messages as processed in your table
Flag tagged messages as processed in your table
Your message records lack processed flags, causing engineers to re-triage already-handled items. You gain clear processed markers so incidents are triaged without duplicate work same day.
Overview
Unmarked message records lead to redundant triage and wasted on-call time; this flow eliminates that friction by surfacing processed status instantly. Engineers get a clear, single source of truth for handled items, so triage stays focused on unresolved incidents same day.