Flag failed SMS on candidate dashboard for campaign ops
Flag failed SMS on candidate dashboard for campaign ops
Your SMS delivery logs don't flag failed sends, leaving outreach lists with undeliverable contacts. Mark failures on the candidate dashboard so ops can remediate lists before the next send.
Overview
If SMS failures don't surface in your outreach dashboard, campaign managers keep sending to bad contacts and waste sends; this workflow tags failed deliveries and updates the candidate dashboard so ops can pause or remove those contacts. That lets your team remediate lists and stop wasted sends before the next campaign deploy.