Flag canceled subscriptions in tracker and clear billing
Flag canceled subscriptions in tracker and clear billing
Canceled subscriptions aren't flagged in your tracker, leaving sales ops unaware of churn. You get immediate churn flags so retention can act same day.
Overview
When clients self-cancel, sales operations and program coordinators need immediate visibility to preserve revenue and close out services. This flow flags churn in your tracker within minutes so retention can act the same day and operations can reconcile schedules.