Finance teams: Never miss customer overpayments or deposits

Accounting staff miss overpayments in bank feeds, causing reconciliation gaps. Automated alerts notify finance in real time so deposits are reconciled and refunds can be started.

Overview

Unreconciled overpayments create audit risk and customer confusion, jeopardizing month-end close and reporting accuracy. This workflow routes flagged bank transactions to finance channels and creates reconciliation tasks so accounting reconciles deposits and issues refunds more quickly, producing clearer audit trails and fewer manual escalations.

Notable Features

Send overpayment alerts to finance
Create reconciliation task with details
Include transaction and payer information