Fetch relationship contact details for case intake team
Fetch relationship contact details for case intake team
You rely on relationship IDs for case intake, but manual lookups delay routing and response times. It returns contact name and ID to the calling workflow so case managers act same day.
Overview
When relationship IDs reach your intake flow without contact context, coordinators waste time on manual lookups and routing stalls. This reusable sub-workflow returns canonical contact names and identifiers back to upstream processes so case managers can route and follow up within seconds.