Extend deletion date on renewal purchases for customers
Extend deletion date on renewal purchases for customers
Your renewal payments sometimes don't update deletion dates, leaving paid users scheduled for removal. It extends delete dates and alerts billing so accounts remain active before the next billing run.
Overview
Renewal payments that don't update retention records can accidentally remove paying customers. This workflow extends deletion dates and alerts billing immediately so accounts remain active and avoid unintended deletions ahead of the next billing run.