Enroll failed payments into recovery workflow for students
Enroll failed payments into recovery workflow for students
Failed payment webhooks arrive untracked, leaving billing and CSMs unaware. Enroll those contacts into a recovery workflow so teams have payment context before the next billing run.
Overview
Failed payments often sit idle in webhooks, delaying recovery and frustrating billing teams. This flow converts those events into updated contact records and immediate enrollment in a recovery workflow, giving billing and CSMs payment context and follow-up prompts within minutes.