Engineering: ensure customers get SMS when jobs scheduled

Engineers see notification gaps that leave customers without appointment details, causing missed visits and extra manual outreach. Trigger SMS when a job becomes scheduled so customers get details.

Overview

Missed confirmations create frustrated customers and extra manual work for sales. This flow sends SMS when a sales job becomes scheduled, removing manual outreach and ensuring customers have appointment details. Stabilizing notifications frees sales to focus on closing while follow-ups disappear.

Notable Features

Send SMS confirmations instantly
Validate and format phone numbers
Log confirmations to CRM records