Email urgent channel mentions to on-call engineers now
Email urgent channel mentions to on-call engineers now
Your urgent team chat mentions contain incident details that miss responders and slow triage. Get mentions emailed to on-call engineers so incidents are acknowledged and triaged within minutes.
Overview
When urgent team chat mentions miss the inbox, incidents sit idle and response SLAs slip. This flow captures flagged mentions and emails them to on-call engineers so incidents are acknowledged and triaged within minutes.