Initiate phone call in RingCentral after Formilla chat ends based on criteria
Initiate phone call in RingCentral after Formilla chat ends based on criteria
Initiate a phone call to your customer after a chat session ends with Formilla, based on specific criteria from the chat transcript. This boosts customer engagement and ensures timely follow-ups.
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Overview
Initiate a phone call to your customer after a chat session ends with Formilla, based on specific criteria from the chat transcript. This boosts customer engagement and ensures timely follow-ups.