Delete stale status records from support tracking table

Your support status table keeps outdated records that mislead case owners and prolong triage. Removing them after a short hold keeps ticket state accurate for ops and agents within five days.

Overview

Stale 'last known status' rows cause agents to act on old context and slow resolution. This workflow holds a record for a short period, deletes it if still stale, and returns a clear outcome so support ops and case owners see accurate state within five days.