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Delete handled email records from your tracking table

Delete handled email records from your tracking table

Unmatched handled emails leave records in your tracking table and clutter ticket queues. Your IT staff regain accurate queues and see only active tickets same day.

Delete handled email records from your tracking table

Overview

When engineers or agents mark email threads as handled, lingering table rows can bloat ticket lists and waste triage time. This flow removes those linked records so your IT staff work from accurate queues, often within minutes.

Delete handled email records from your tracking table