Delete contact records from your messaging intake webhook

Unprocessed delete requests leave patients on your messaging list, causing unwanted messages and compliance risk. Handle deletions automatically so communications are compliant before next outreach.

Overview

When patients ask to be removed, you need a fast, auditable response to avoid unwanted messages and regulatory exposure. This workflow turns incoming deletion webhooks into immediate removals and audit entries so privacy officers and communicators see processed removals within minutes, keeping lists clean before the next outreach.