Send messages from Microsoft Teams to customer support tool and process communications

Capture your team’s communications by sending new messages from Microsoft Teams to your customer support tool. Ensure all relevant discussions are processed for clearer reporting and faster response times.

Send messages from Microsoft Teams to customer support tool and process communications

Workflow preview:

Zap details:

Overview

Capture your team’s communications by sending new messages from Microsoft Teams to your customer support tool. Ensure all relevant discussions are processed for clearer reporting and faster response times.

Send messages from Microsoft Teams to customer support tool and process communications