Create weekly on-call prep ticket for on-call engineers

Your on-call checklist is inconsistently delivered, leaving engineers without handover steps. It creates a ticket so engineers finish prerequisites before each shift.

Overview

Automate issuance of the weekly on-call checklist so support managers no longer rely on manual messages or ad-hoc notes. Tickets are created every Sunday at 09:00 with clear handover steps, ensuring engineers complete prerequisites before their shift.