Create viewing request record and confirm applicant email
Create viewing request record and confirm applicant email
Viewing form responses go untracked, causing duplicate work and delayed confirmations. It logs submissions, links them to enquiries, and notifies applicant and staff so viewings can be confirmed same day.
Overview
When viewing requests arrive only as form responses, coordinators waste time reconciling entries and reply slower. This flow turns each submission into a tracked viewing record, links it to any existing enquiry, and issues applicant and internal notices so lettings staff can confirm viewings the same day.