Create urgent ticket from flagged location webhook events
Create urgent ticket from flagged location webhook events
Your suspicious-location webhook events arrive without a tracked support case, leaving agents without context for risk triage. Create consistent tickets so agents can triage and resolve issues same day.
Overview
Suspicious location alerts often land as raw events with no case context, leaving agents scrambling and delaying triage. This flow turns those alerts into priority tickets so agents get full details and can act the same day, reducing unresolved risk cases.