Create urgent task from negative reviews for field teams

Your online reviews arrive untracked across branches, leaving reputation staff without ownership or fix details. The flow assigns urgent service tasks so issues are triaged and fixed by the next business day.

Overview

Negative reviews that sit untriaged create operational churn and harm local reputation; routing them into assigned remediation tasks makes ownership visible and actionable. Enable reputation managers and dispatch to respond and resolve issues same day, restoring customer confidence before the next business day.