Create trip feedback records for KPI tracker and channel
Create trip feedback records for KPI tracker and channel
Your post-trip feedback submissions arrive untracked, leaving delivery performance and NPS hard to analyze. Responses are added to a KPI sheet and posted to a team channel for same-day visibility.
Overview
When post-trip feedback sits scattered, program coordinators miss early warning signs and weekly reporting becomes noisy. This flow captures every survey response into your KPI tracker and posts a short summary to the ops channel, giving managers same-day visibility to act before weekly reviews.